in Saxony at home, operating worldwide

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The Company
Automation
Robotics
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The Company

Data Protection Declaration


The following Data Protection Declaration applies to the use of our online offer [www.flexiva.de, www.flexiva.eu, www.zemis.eu] (hereinafter referred to as “Website”). Data protection is very important to us. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1 Controller

The controller responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is
FLEXIVA automation & Robotik GmbH
Weißbacher Straße 3
09439 Amtsberg
+49(0)37209-671-0
info@flexiva.de

If you wish to object to the collection, processing or use of your data by us in accordance with this Data Protection Declaration as a whole or for individual measures, you can address your objection to the controller. You can save and print this Data Protection Declaration at any time.

2 General purposes of processing


We use personal information for the purpose of operating the website.

3 What data we use and why


3.1 Hosting


The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, disk space and database services, security services and technical maintenance services used by us in order to operate the website. In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, prospects and visitors of this website based on our legitimate interests in an efficient and secure provision of our website according to Art. 6 para. 1 s. 1 f) GSPR in conjunction with Art. 28 GDPR.

3.2 Access data


We collect information about you when you use this website. We automatically collect information about your usage and interaction with us and register information about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:
  • Name and URL of the retrieved file
  • Date and time of retrieval
  • Transferred amount of data
  • Message about successful retrieval (HTTP response code)
  • Browser type and browser version
  • Operating system
  • Referrer URL (i.e. the previously visited page)
  • Websites that are accessed by the user's system through our website
  • Internet service provider of the user
  • IP address and the requesting provider
We use this log data without assignment to you or other profiling for statistical analysis for the purpose of operation, security and optimization of our website, but also for the anonymous collection of the number of visitors to our website (traffic), as well as the extent and nature of the use of our website and services. Based on this information, we can provide personalised and location-based content, analyse traffic, troubleshoot and improve our services. This is also our legitimate interest in accordance with Art. 6 para. 1 s. 1 f) GDPR. We reserve the right to retrospectively review the log data if, on the basis of concrete evidence, there is a legitimate suspicion of unlawful use. We store IP addresses in the log files for a limited period of time, if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After termination of the order process or after receipt of payment, we will delete the IP address if it is no longer required for security purposes. We store IP addresses even if we have a specific suspicion of a criminal offence in connection with the use of our website.

3.3 E-mail contact


When you contact us (e.g. via contact form or e-mail), we process your details for the processing of the request as well as for the case that follow-up questions arise. If the data processing takes place for the execution of pre-contractual measures, which take place upon your request, or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 para. 1 s. 1 b) GDPR. We process further personal data only if you consent to it (Art. 6 para. 1 s. 1 a) GDPR) or we have a legitimate interest in the processing of your data (Art. 6 (1) para. 1 f) GDPR). A legitimate interest lies e.g. in replying to your e-mail.

4 Storage duration


Unless specifically stated, we store personal data only as long as necessary to fulfil the purposes pursued. In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will be stored by us only for these legal purposes, but not otherwise processed and deleted after expiration of the statutory retention period.

5 Your rights as data subject


Under applicable law, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address specified in section 1. Below is an overview of your rights.

5.1 Right to confirmation and information


You have the right to clear information about the processing of your personal data. In detail: You have the right at any time to obtain confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to ask us for free information about your personal data stored together with a copy of this data. Furthermore, you have the right to the following information:
  1. the processing purposes;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organisations;
  4. if possible, the planned duration for which the personal data are stored or, if this is not possible, the criteria for determining that duration;
  5. the existence of a right to rectification or erasure of the personal data concerning you or to a restriction of processing by the controller or a right to object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. if the personal data is not collected from you, all available information about the source of the data;
  8. the existence of an automated decision-making process including profiling according to Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved, as well as the implications and intended effects of such processing for you.
If personal data are transmitted to a third country or to an international organisation, you have the right to be informed about the appropriate guarantees under Art. 46 GDPR in connection with the transfer.

5.2 Right to rectification


You have the right to demand that we rectify and, if necessary, complete your personal data. In detail: You have the right to demand immediate rectification of incorrect personal data concerning you. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

5.3 Right to erasure (“right to be forgotten”)


In a number of cases, we are required to erase your personal information. In detail: According to Art. 17 para. 1 GDPR, you have the right to ask us to erase your personal data without delay and we are obliged to erase your personal data immediately if one of the following reasons applies:
  1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent, on which the processing was based on Art. 6 para. 1 s. 1 a) GDPR or Art. 9 para. 2 a GDPR, and there is no other legal basis for the processing.
  3. In accordance with Art. 21 para. 1 GDPR, your object to the processing and there are no prior justifiable grounds for processing, or your object to the processing pursuant to Art. 21 para. 2 GDPR.
  4. The personal data were processed unlawfully.
  5. The erasure of personal data is required to fulfil a legal obligation under the law of the Union or of the Member States to which we are subject.
  6. The personal data were collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.
If we have made the personal data publicly available and if we are obliged to erase them pursuant to Art. 17 para. 1 GDPR, we shall take appropriate measures, including technical ones, taking into account the available technology and the costs of implementation, to inform the data controllers who process the personal data that you have requested that they erase all links to, or copies or replicas of, your personal information.

5.4 Right to restriction of processing


In a number of cases, you may request that we restrict the processing of your personal information. In detail: You have the right to require us to restrict processing if any of the following conditions apply:
  1. the accuracy of your personal information is contested by you for a period of time that enables us to verify the accuracy of your personal information,
  2. the processing is unlawful and you have refused to erase the personal data and have instead requested the restriction of the use of your personal data;
  3. we no longer need your personal information for the purposes of processing, but you need the information to assert, exercise or defend your rights, or
  4. you have lodged an objection against the processing pursuant to Art. 21 para. 1 GDPR, as long as it is not certain whether the justified reasons of our company outweigh yours.


5.5 Right to data portability


You have the right to receive, to transfer, or to let us transfer your personal data in a machine-readable form. In detail: You have the right to receive the personal information you provide to us in a structured, common and machine-readable format, and you have the right to submit that information to another controller without hindrance, provided that
  1. the processing is based on a consent pursuant to Art. 6 para. 1 s. 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract pursuant to Art. 6 para.1 s. 1 b) GDPR, and
  2. the processing is done using automated procedures.
In exercising your right to data portability in accordance with para. 1, you have the right to obtain that the personal data are transmitted directly by us to another person responsible, as far as this is technically feasible.

5.6 Right to object


You have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and if our interests in processing do not prevail. In detail: You have the right to object at any time to the processing of personal data concerning you pursuant to Art. 6 para. 1 s. 1 e) or f) GDPR for reasons arising from your particular situation; this also applies to profiling based on these provisions. We no longer process personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims. If personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Art. 89 para. 1 GDPR, unless the processing is necessary to fulfil a public interest task.

5.7 Automated individual decision-making, including profiling


You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. An automated decision-making based on the collected personal data will not occur.

5.8 Right to revoke a data protection consent


You have the right to revoke your consent to the processing of personal data at any time.

5.9 Right to complain to a supervisory authority


You have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is unlawful.

6 Data security


We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities. Your personal data will be transmitted encrypted by us. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible. To safeguard your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we always adapt to state-of-the-art technology. We also do not warrant that our offer will be available at specific times; disturbances, interruptions or failures cannot be excluded. The servers we use are regularly secured carefully.

7 Transfer of data to third parties, no data transfer to non-EU countries

In principle, we only use your personal data within our company. If and to the extent that we engage third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is required for the corresponding service. In the event that we outsource certain parts of the data processing (“order processing”), we contractually obligate processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject’s rights. Data transmission to agencies or persons outside the EU, besides of the case referred to in para. 4, does not take place and is not planned.

8 Data Protection Declaration Google Maps


Our online presence includes a map provided by Google Maps by Google Inc. By using the Site, you consent to the collection, processing and use of the automated data collected by Google Inc., its agents and third parties. You can find the terms of use of Google Maps under “Terms of Use of Google Maps”.

9 Data Protection Officer


If you have any questions or concerns about privacy, please contact our data protection officer: datenschutz@flexiva.de